All new development applications must be made online.
Once the application is submited, nbn will assess the eligibility of delivering the nbn™ network infrastructure to the premises. If eligible, nbn will contact you to discuss the next steps, the fees, and guide you through the appropriate building process.
Before submitting a new application, it's important that you consider:
It's best to start incorporating the nbn™ network into your construction plan once you have your planning permits and have appointed your builder. However, nbn requires you to apply at least 3 months before any civil works commence. This time period allows you adequate time to go through our application process. It also allows nbn time to plan and provide the nbn™ network infrastructure.
If your development application is eligibile, nbn will contact you with information on which build process to follow. The building process to follow depends on the development details you provide, including dwelling type. The nbn™ network infrastructure can be built to the premises through lead-in conduits, pit and pipes or pathways.
If you have not yet commenced construction and require a conditional approval only, you must still submit a new development application. Once the invoice for the final developer contribution costs are paid, approved applications will be sent a letter for the availability of nbn™ network infrastructure in your area to support your council application.
Please note that when construction for the development commences, a new development application must be completed in order for nbn to connect this development to the nbn™ network.
nbn is required to recover part of the cost of deploying the nbn™ network infrastructure by applying a developer contribution charge per premises. This is in accordance with the Australian Government’s Telecommunications Infrastructure in New Developments (TIND) policy.
Developer contribution charges only apply to developers and builders. It is a flat rate charged for:
Premises are defined in two ways:
Additional backhaul charges may also apply. To determine the final costs for your application, you will need to submit a new development application form.
Submitting the new development application form is a 2 step process.
nbn is unable to supply broadband infrastructure if your development has existing agreements with other telecommunications providers. Applications may not be available for outbuildings and granny flats.
Speak with your developer if you're a home owner or investor and you're unsure of the the information required to submit a new development application.
Enter the details of your new property development to check if it qualifies to receive telecommunications services with nbn.
You’ll need to submit:
You must provide the contact details of the individual submitting the application as nbn may need to contact them throughout the application process.
If eligible, you will be automatically directed to complete the correct development application form for the development type and size.
Specific information regarding the development and premises or stage will need to be submitted so that an nbn Customer Delivery Specialist can assess your application.
Depending on the development details submitted for the eligibility check, you’ll need to submit:
This may include:
You must provide the correct contact details of the following business or individuals as nbn may need to contact them throughout the application process.
If your application is accepted, you can also submit a NTD pre-installation request.
This ensures that the premises is connected to the nbn™ network and residents are able to order services with a service provider when they move in.
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