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Paul Tyler

Chief Customer Officer - Business


Mr Tyler was appointed Chief Customer Officer – Business in February 2018, bringing more than two decades’ experience leading Information and Communication Technology businesses across Europe and the Asia Pacific.

Focussed on NBN Co’s go-to-market strategy for the business, government and enterprise segments, Mr Tyler has prioritised improving the end-to-end customer experience delivered to these customers.

Born and raised in Australia, he has built a distinguished international reputation working for and managing businesses in Belgium, Ireland, UK, Japan and Singapore. Notably, Mr Tyler was a key member of the executive management team that drove the turnaround of Nokia Corp and most recently held the position of Group Managing Director of Telstra Business.

A former Non-Executive Chairman of BigAir Group Limited, he graduated with an Executive MBA from UCD - National University of Ireland; a Bachelor of Electrical Engineering - University of New South Wales and holds a Membership in the Australian Institute of Company Directors.