Skip to main content
NBN logo, link to homepage NBN logo, link to homepage
  • Learn
    Australia's broadband access network
    Find out how we're building the infrastructure that will be used by phone and internet providers to connect you to an nbn™ powered plan.
    • Learn about Australia's broadband access network
    • How your broadband gets to you
    • Speed options
    • The nbn™ Multi Technology Mix (MTM)
    • nbn™ rollout map
    • Device compatibility
    • Make the most of your experience
    • What happens in a power blackout?
    Check your address to see if the nbn™ broadband access network is available at your premises.
    Check your address
  • Residential
    Connecting your home
    As a wholesaler, nbn is responsible for the infrastructure that connects your home. To switch to an nbn™ powered plan, speak to your phone and internet provider.
    • Your home and the nbn™ access network
    • A guide to getting connected
    • List of providers
    • How to optimise your experience
    • Regional and remote Australia
    • Technology Choice Program
    Check your address to see if the nbn™ broadband access network is available at your premises.
    Check your address
  • Business
    Connecting your business
    business nbn™ provides choice, flexibility and network reliability with a range of wholesale solutions that are designed to help service providers meet varying needs of Australian businesses.
    • Your business and the nbn™ access network
    • What is business nbn™
    • business nbn™ solution finder
    • Small and medium business
    • Enterprise and government
    • Product and technical information
    • How to make the switch
    • Tips to optimise your office internet set-up
    • Special Services
    • business nbn™ ICT Channel Program
    • Business FAQs
    • List of providers
    Check your address to see if the nbn™ broadband access network is available at your premises.
    Check your address
    Discover the wholesale solution that best suits your business needs with the business nbn™ solution finder
    Get started
  • Developers
    Develop and plan your projects with nbn
    NBN Co enables new developments to connect to the nbn™ broadband access network.
    • Develop or plan with nbn
    • Developing a new property
    • Modifying nbn™ infrastructure
    • Industry collaboration and community planning
    • nbn™ Construction Industry newsletter
    Start planning today so you’re ready to submit your new development application form.
    What to consider
  • RSPs
    Sell services to your customers
    We deliver the wholesale products your business needs to sell services on the nbn™ broadband access network to your customers.
    • nbn™ Customer Centre
    • Sell services to your customers
    • Become an nbn™ provider
    • Wholesale providers
    • Planning information
    • Products, services and pricing
    • Industry consultation
    • Supply agreements
    • Build agreements
    • Special Access Undertaking (SAU)
    nbn™ Customer Centre

    Already selling services? Sign in to the Customer Centre to access all your Web Applications.

    Sign in to the Customer Centre
  • NBN Co
    About NBN Co
    NBN Co was established in 2009 to design, build and operate Australia’s wholesale broadband access network.
    • About NBN Co
    • Careers
    • Media Centre
    • Blog
    • Events
    • Support
    • Network outages
    • Contact us
    Australia, we've taken action.
    We’re working across key areas to improve your experience with the nbn™ broadband access network.
    Discover more
  • Open site search form 
NBN Logo
nbn home
  • Learn
    • Learn
    • Learn about Australia's broadband access network
    • How your broadband gets to you
    • Speed options
      • Speed options
      • Understanding speed and data
      • An illustrative guide to network congestion
      • Get more out of your internet experience
    • The nbn™ Multi Technology Mix (MTM)
      • The nbn™ Multi Technology Mix (MTM)
      • nbn™ Fixed Wireless
      • Hybrid Fibre Coaxial (HFC)
      • Fibre to the Premises (FTTP)
      • Fibre to the Node (FTTN)
      • Fibre to the Curb (FTTC)
      • Fibre to the Building (FTTB)
      • nbn™ Sky Muster™ satellite
      • nbn™ Sky Muster™ Plus satellite service
      • Technology Choice Program
    • nbn™ rollout map
    • Device compatibility
      • Device compatibility
      • Medical alarms
      • Fire alarms
      • Lift emergency phones
      • Buildings & apartment blocks
      • Security monitoring systems
      • EFTPOS or health claims terminals
      • Fax & teletypewriter devices
      • Services that will be switched off
    • Make the most of your experience
      • Make the most of your experience
      • Tips to optimise your home internet set-up
      • Tips to optimise your apartment or town house internet set-up
      • How to help optimise your nbn™ HFC connection at home
      • How to help optimise your nbn™ FTTN connection at home
      • How to help optimise your nbn™ FTTC connection at home
    • What happens in a power blackout?
      • What happens in a power blackout?
      • Do you rely on your landline for communication?
      • Prepare for an emergency
      • Priority assistance
  • Residential
    • Residential
    • Your home and the nbn™ access network
    • A guide to getting connected
      • A guide to getting connected
      • Preparing to connect
    • List of providers
    • How to optimise your experience
    • Regional and remote Australia
    • Technology Choice Program
  • Business
    • Business
    • Your business and the nbn™ access network
    • What is business nbn™
      • What is business nbn™
      • Case Study: Regional Australia Bank and business nbn™
      • business nbn™ white papers
    • business nbn™ solution finder
      • business nbn™ solution finder
    • Small and medium business
      • Small and medium business
      • What does the nbn™ broadband access network mean for your business?
      • nbn™ broadband access network - basics for business
      • What to look for in providers and plans
      • Picking a solution based on your needs
      • nbn™ success stories
      • Fact sheets on the nbn™ access network
    • Enterprise and government
      • Enterprise and government
      • Options for your access technology
      • Choose your data priorities
      • Choose your level of service
      • Choose your broadband providers
      • How nbn is working to support enterprise
      • New possibilities for your industry
      • Case Study: Stockland Aura Business Park
      • Fact sheets on the nbn™ access network
    • Product and technical information
      • Product and technical information
      • business nbn™ bundles
      • Wholesale traffic classes
      • Enhanced service levels
      • nbn™ Enterprise Ethernet
      • business nbn™ Satellite Service
    • How to make the switch
      • How to make the switch
      • business nbn™ readiness tool
      • Connecting single-site businesses
      • Connecting multi-site business and enterprise
    • Tips to optimise your office internet set-up
    • Special Services
      • Special Services
      • Affected Special Services
      • ISDN and Frame Relay disconnection
      • Disconnection process
      • Frequently asked questions
      • Special Services White Papers
    • business nbn™ ICT Channel Program
      • business nbn™ ICT Channel Program
      • Working with a business nbn™ accredited adviser
      • ICT Channel Program for partners
    • Business FAQs
    • List of providers
      • List of providers
      • Other providers
  • Developers
    • Developers
    • Develop or plan with nbn
    • Developing a new property
      • Developing a new property
      • End-to-end process
      • Submit and apply
      • Design and build guidelines
      • nbn™ trained suppliers
      • Government policy
      • Prepare for connection
      • FAQs
    • Modifying nbn™ infrastructure
      • Modifying nbn™ infrastructure
    • Industry collaboration and community planning
      • Industry collaboration and community planning
      • In-home cabling
      • New Developments training
      • Local government planning
      • Co-Development Program
    • nbn™ Construction Industry newsletter
      • nbn™ Construction Industry newsletter
      • Latest newsletters
  • RSPs
    • RSPs
    • nbn™ Customer Centre
      • nbn™ Customer Centre
    • Sell services to your customers
    • Become an nbn™ provider
      • Become an nbn™ provider
      • Onboarding process
      • Operating the network
      • Pre-qualification questionnaire
    • Wholesale providers
    • Planning information
    • Products, services and pricing
      • Products, services and pricing
      • nbn™ Product roadmap
      • Our pricing approach
      • nbn™ Ethernet
      • nbn™ products for business
      • nbn™ voice services
      • nbn™ facilities access service
      • nbn™ NNI Link
      • nbn™ Network Extension
      • business nbn™ Enterprise Ethernet
      • nbn™ Select
      • ESO access
    • Industry consultation
      • Industry consultation
      • Product development forum
      • Multilateral SFAA Forum
      • Proposed Pool Member Appointments
    • Supply agreements
      • Supply agreements
      • Wholesale Broadband Agreement
      • Testing arrangements
      • Continuity licences
      • Other agreements
      • Dispute Management
    • Build agreements
    • Special Access Undertaking (SAU)
  • NBN Co
    • NBN Co
    • About NBN Co
      • About NBN Co
      • Our purpose
      • Our values
      • Our people
      • Monthly progress report (customer experience)
      • Corporate reports
      • Governance
      • Policies
      • Freedom of information
      • Partners and Suppliers
      • Corporate responsibility
    • Careers
      • Careers
      • Recruitment process
      • Working on the nbn™ broadband access network
      • Graduate program
      • Impact
      • Care
      • People
      • Possibility
      • Diversity and inclusion
    • Media Centre
      • Media Centre
      • Media statements
      • Image gallery
      • Speeches and presentations
      • nbn™ Broadband Index
      • Corporate Plan 2019-2022
      • NBN Co half year results 2018
      • NBN Co 2019 Half Year Results
      • Community events
      • Corporate Plan 2020-2023
    • Blog
    • Events
    • Support
    • Network outages
    • Contact us
      • Contact us
      • Hearing, speech and translation services
      • Help and Support
  • About NBN Co
  • Media Centre
  • Careers
  • Support
  • Network outages
  • Contact us
  • Blog
    • Blog
    • The nbn™ project
    • Business
    • Career
    • Connected homes
    • Education
    • Entertainment
    • Features
    • Health
    • Industry
    • Authors
 


NBN Co
NBN Co
Homepage
Connecting your home
Connecting your business
Develop and plan with NBN Co
Sell services to your customers
Learn about our access network
nbn™ rollout map
Manage your preferences
Support
Support
Support search
Network outages
Contact us
Corporate
Corporate
About NBN Co
Careers
Media centre
Weekly progress report
Blog
General
General
Accessibility
Privacy policy
Terms of use
Information publication scheme
FOI Disclosure log
Stay connected
Facebook Blog Twitter Youtube Linked In RSS feed
Other languages
中文 Ελληνικά العربية Việt Italiano Español +
nbn Logo
中文 Ελληνικά العربية Việt Italiano Español +
© 2020 nbn co ltd. ‘nbn’, ‘business nbn’, ‘Sky Muster’, ‘gen nbn’ and the Aurora device are trade marks of nbn co ltd | ABN 86 136 533 741