Cabling guidance for registered cablers and builders
Fast internet services are an important inclusion in every new home or business.
With the increasing demand for connected properties, it’s important for cablers to become familiar with the new technologies and specific cabling requirements for the nbn™ access network – to stay up to date with the industry, avoid delays, and to avoid additional building or cabling expenses for the property owner that can occur when installation isn’t done right the first time.
In-home cabling is strongly recommended as it allows property owners to choose the location of nbn™ supplied equipment and may improve connectivity and data speeds within the premises.
Only registered cablers can perform in-home cabling work for a home or business owner connecting to the nbn™ access network. All cabling work must adhere to nbn standards and in accordance with Australian Standards AS/CA S009 2013.
Registered cablers are listed on the Australian Registered Cablers (ARC) website*.
Check if the nbn™ access network is being installed
The first step for all registered cablers is to speak with the developer or builder you’re working with to check if they have applied to have the nbn™ access network installed. All applications with nbn would have been provided an application reference (ACYA) number.
If the developer or builder isn’t sure, you can contact nbn for assistance.
Download the cabling guideline for your technology type
You should check with the developer or builder which technology from the nbn™ Multi-Technology Mix (MTM) is being installed at the new development. As the installation of each technology is different, you will need to refer to the specific cabling guidelines below before you start the installation process.
If the developer or builder is unsure what nbn™ access network technology is being installed, please contact nbn with the application reference (ACYA) number for assistance.
If the premises is already connected to the nbn™ access network, ask the property owner to contact their phone or internet provider to check which MTM is being used.
Find out the property owner’s technology needs
It’s important that registered cablers and builders talk to property owners about what phone and internet services they may want in their property, as this provides guidance on where nbn™ supplied equipment, phone and data outlets should be located. Keep in mind when planning an in-home cabling solution that installation will vary depending on the nbn™ access network technology available to the property, and that some safety-critical devices such as medical alarms, fire alarms and lift emergency phones may not be compatible with the nbn™ access network^.
Planning in-home cabling before walls have been constructed can reduce the overall expense for property owners.
The following nbn standards and guidelines are for builders and cablers.
These outline the requirements for setting up the premises to complete the connection to the nbn™ access network, including internal and external conduit paths and utility box separations.
Things to consider
Are you also installing a street connection?
In addition to the in-home cabling, some registered cablers may be asked by developers or builders to undertake other cabling work to help in the development of the nbn™ access network, such as Lead-in Conduit (LIC), pit and pipe, and pathways. Information about how to install these street connections can be found in our design, build and install section.
Cabling for building alterations, upgrades or renovations
For any changes to in-home cabling, you can still refer to the nbn™ cabling guidelines on this page. Check which nbn™ access network technology is installed in the premises with the phone or internet provider.
Authority to alter
Registered cablers may need to alter nbn™ facilities when connecting your property to the nbn™ access network. nbn authorises registered cablers to make limited alterations as long as the work is carried out to nbn's requirements.
This includes assets in nbn™ facilities on residential and small business premises fed by copper cables of ten pairs or less.