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nbn™ Technology Choice Program

Before you request a quote

While you don’t need to have an active service over the nbn™ network, your address must be ‘ready to connect’. We will let you know if your address is not eligible for the nbn™ Technology Choice Program.

Due to the intricacies involved in generating and processing quotes for complex premises, we are only accepting applications for some single premises at this time.

Prior to starting your application there are a few things to keep in mind:

As a technology switch is considered additional activity to our rollout plans, there are build costs associated with these types of changes if you want to proceed. These costs can be significant in many cases, and are non-refundable.
Construction work will be required in your street, around and inside your premises as part of the application process. This can take approximately six months or more to complete.
We are currently unable to provide quotes for premises considered to be complex. These premises usually require a manual assessment and validation before we can provide a quote. Please refer to our website in the future for updates as we continue to optimise the nbn™ Technology Choice Program.
business nbn™ Enterprise Ethernet is our premium wholesale solution for businesses and may be an alternative upgrade option at your location. Enterprise Ethernet is available through an extensive range of service providers.

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More information and assistance 

The nbn™ Technology Choice Program is available for locations that are ‘ready to connect’ or connected to the nbn™ network. We use addresses in our system to determine your connection status and the costs to change to nbn™ Fibre to the Premises (FTTP).

There may be times where certain addresses don’t register in our system. If you cannot find your address in the online quote form, please contact a phone or internet provider. The provider will contact nbn to assist in registering your address.

The build cost covers the work required to change the nbn™ technology infrastructure at your location, including design, construction, testing and activation of your new connection. Your quote is based on the complexity of construction needed in your unique scenario.
No, unfortunately the Group Switch application option is not available at this time. We apologise for any inconvenience this might cause.
We recently announced plans for the next phase of nbn’s evolution. We have allocated more network investments that will benefit homes and small businesses across the nbn™ Fibre to the Node (FTTN) and nbn™ Fibre to the Curb (FTTC) networks, so that in 2023, up to 75 per cent of homes and businesses in the fixed-line footprint will have access to wholesale higher speed tiers.

While we’re unable to confirm when these upgrades will be available or if it will be available at your exact location, applications for the nbn™ Technology Choice Program will continue to be accepted for eligible locations.

It may take approximately six months or more to upgrade to nbn™ Fibre to the Premises (FTTP) through our nbn™ Technology Choice Program. This could be a quicker way to connect to our wholesale higher speed tiers, depending on when you apply.

Please note that there are build costs associated with every nbn™ Technology Choice application and you’ll have the opportunity to review these costs before choosing to proceed with your application. If you choose to proceed, the build costs are not refundable should nbn choose to further extend fibre deeper or choose to separately upgrade the nbn™ network in your area as part of the separate upgrade program.