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Battery back-up information for Fibre to the Premises (FTTP)

 In the event of a power outage, it’s worth considering a battery back-up to supply emergency power to your nbn® connection box.



When you're looking to switch your home or business to a Fibre to the Premises connection you may be given the option of installing a Power Supply unit with a battery back-up. While your phone and internet provider isn't required to offer the battery back-up, in some circumstances they can arrange for a battery back-up unit to be installed.

If you are experiencing a power outage, the battery back-up will provide emergency power to your nbn connection box for up to approximately five hours.

When it’s time to replace the battery, you will see a red light appear next to the ‘Replace Battery’ marker on the nbn connection box. You’ll also hear an alarm tone, which will beep every 15 minutes to indicate your battery needs replacing. Four beeps per minute means there’s less than half of the battery charge remaining.

For more information regarding battery warning lights and tones, please refer to the Fibre User Guide.

Tip: If possible, avoid turning your main power on and off as this will significantly reduce your battery life. This also applies if you’re disconnecting the Power Supply unit for a significant amount of time.


Fibre User Guide

Download (PDF - 2 MB)

Choosing the right replacement battery

Not sure how to get your hands on a replacement battery? Simply speak to your phone or internet provider and ask whether they’ll be supplying replacement batteries, or whether you’ll need to purchase one yourself.

The battery used in the nbn Power Supply Unit is a standard battery type used in a number of different systems. 

12V 7.0 to 7.2Ah 6 cell SLA battery
(F2 terminals)


Printable battery specification list

Download (PDF - 194 KB)

The safe way to recycle your old batteries

Once used, sealed lead acid batteries are classified as hazardous waste. By throwing them in the bin at home, your old battery heads straight for landfill where if damaged, it could contaminate the soil by leaking acid, lead and other nasty pollutants into the ground water.

Instead of throwing your used battery into the garbage, why not take it to a recycling facility to be appropriately disposed of? These facilities include specialist battery recyclers, selected battery relaters or local council drop-off centres.


Where to buy a new battery

Most specialist battery retailers stock a compatible battery for the nbn Power Supply Unit complete with a battery back-up service. Some battery suppliers may also visit your home and fit the new battery for a fee. Their fees vary and are not set by nbn. Please speak to your phone and internet provider for more information.


Retailers

Battery World Australia - 13 17 60 - Available in-store - In-home battery replacement service available - Recycling of old battery*

Marshall Batteries - 1300 627 742 - Available online and in-store - In-home battery replacement service available - Recycling of old battery*

R&J Batteries - 1300 769 282 - Available in-store - Recycling of old battery*

Supercheap Auto - 1300 175 010 - Special order only - Recycling of old battery*

Battery manufacturer

Century Yuasa Batteries - 13 22 87

Retailers

Battery World Australia - 13 17 60 - Available in-store - In-home battery replacement - Recycling of old battery*

Marshall Batteries - 1300 627 742 - Available online and in-store - In-home battery replacement - Recycling of old battery*

R&J Batteries - 1300 769 282 - Available in-store - Recycling of old battery*

Battery manufacturer

Century Yuasa Batteries - 13 22 87

Retailers

Battery World Australia - 13 17 60 - Available in-store - In-home battery replacement service available - Recycling of old battery*

Marshall Batteries - 1300 627 742 - Available online - Available in-store - In-home battery replacement service available - Recycling of old battery*

Supercheap Auto - 1300 175 010 - Special order only - Recycling of old battery*

Battery manufacturer

Century Yuasa Batteries - 13 22 87

Council

Katherine Town Council - (08) 8972 5500 - Recycling of old battery*

Retailers

Battery Works - 1300 138 033 - Available online and in-store - Recycling of old battery*

Battery World Australia - 13 17 60 - Available online and in-store - Recycling of old battery*

Marshall Batteries - 1300 627 742 - Available online and in-store - In-home battery replacement service available - Recycling of old battery*

R&J Batteries - 1300 769 282 - Available in-store - Recycling of old battery*

Supercheap Auto - 1300 175 010 - Special order only - Recycling of old battery*

Battery manufacturer

Century Yuasa Batteries - 13 22 87

Council

Southern Downs Regional Council - 1300 697 372 - Recycling of old battery*

Retailers

Battery World Australia - 13 17 60 - Available in-store - In-home battery replacement service available - Recycling of old battery*

Marshall Batteries - 1300 627 742 - Available online - Available in-store - In-home battery replacement service available - Recycling of old battery*

R&J Batteries - 1300 769 282 - Available in-store - Recycling of old battery*

Supercheap Auto - 1300 175 010 - Special order only - Recycling of old battery*

Battery manufacturer

Century Yuasa Batteries - 13 22 87

Retailers

Battery World Australia - 13 17 60 - Available in-store - In-home battery replacement service available - Recycling of old battery*

Marshall Batteries - 1300 627 742 - Available online - Available in-store - In-home battery replacement service available - Recycling of old battery*

R&J Batteries - 1300 769 282 - Available in-store - Recycling of old battery*

Supercheap Auto - 1300 175 010 - Special order only - Recycling of old battery*

Battery manufacturer

Century Yuasa Batteries - 13 22 87

Council

Huon Valley Council - (03) 6264 0300 - Recycling of old battery*

Retailers

Battery World Australia - 13 17 60 - Available in-store - In-home battery replacement service available - Recycling of old battery*

Marshall Batteries - 1300 627 742 - Available online - Available in-store - In-home battery replacement service available - Recycling of old battery*

R&J Batteries - 1300 769 282 - Available in-store - Recycling of old battery*

Supercheap Auto - 1300 175 010 - Special order only - Recycling of old battery*

Battery manufacturer

Century Yuasa Batteries - 13 22 87

Retailers

Battery World Australia - 13 17 60 - Available in-store - In-home battery replacement service available - Recycling of old battery*

Marshall Batteries - 1300 627 742 - Available online - Available in-store - In-home battery replacement service available - Recycling of old battery*

Supercheap Auto - 1300 175 010 - Special order only - Recycling of old battery*

Battery manufacturer

Century Yuasa Batteries - 13 22 87



Councils or battery retailers/manufacturers wishing to make corrections to this list should email nbn

Important information 

* Confirm the terms and conditions of battery recycling with the retailer before you visit. Some retailers may only accept batteries for recycling when a new replacement battery is purchased at the same time. 

nbn has compiled the battery supplier list with the cooperation of battery retailers, manufacturers and councils. These organisations may withdraw availability of products and services at any time without notice.

nbn does not warrant the quality of third party batteries supplied by independent retailers. If your battery was supplied by an independent retailer please contact the retailer you purchased the battery from to discuss your warranty options. If you have any other questions or concerns about your battery, you should contact your service provider or the third party retailer who supplied the battery.