Residential wholesale providers

Acquire and sell residential-grade services on the nbn™ broadband access network through an existing wholesale provider.

The list below sets out wholesale providers that offer residential-grade services using the nbn™ broadband access network and have consented to being included. Contact a provider to discuss your requirements.*
Business wholesale providers
Also check out our list of approved wholesale providers that offer business nbn™ products and services. 
View the business wholesale providers list
2SG Wholesale
Wholesale services:
Wholesale access technologies:
Wholesale high speed tiers:
Other:
N/A
Phone
1300 009 970
AAPT
Wholesale services:
Wholesale access technologies:
Wholesale high speed tiers:
N/A
Other:
Phone
13 88 77
BTB – Building Telco Businesses
Wholesale services:
Wholesale access technologies:
Wholesale high speed tiers:
Other:
N/A
Phone
1300 854 172
iBoss
Wholesale services:
Wholesale access technologies:
Wholesale high speed tiers:
Other:
N/A
Phone
1300 934 042
NodeOne Internet
Wholesale services:
Wholesale access technologies:
N/A
Wholesale high speed tiers:
N/A
Other:
N/A
Phone
1300 166 331
Superloop
Wholesale services:
Wholesale access technologies:
Wholesale high speed tiers:
Other:
N/A
Phone
1300 244 247
Telcoinabox
Wholesale services:
Wholesale access technologies:
Wholesale high speed tiers:
Other:
N/A
Phone
1300 683 526
Telstra Wholesale
Wholesale services:
Wholesale access technologies:
Wholesale high speed tiers:
Other:
N/A
Phone
1300 339 555
TransGrid
Wholesale services:
Wholesale access technologies:
N/A
Wholesale high speed tiers:
N/A
Other:
N/A
Phone
1800 533 825

Key term definitions

As a Retail Service Provider (RSP), you can choose to establish a direct relationship with nbn and make a direct connection from your network to nbn™ services and infrastructure at nbn’s POIs. You may also choose to acquire backhaul services from a wholesale service provider. Backhaul is the transmission service from the nbn™ Point of Interconnect (POI) to the RSP’s network. RSPs can choose to connect to a few or all of the 121 POIs that are part of the nbn™ access network. Backhaul networks carry data between the end user’s closest POI and the RSP’s closest network, also known as a Point of Presence (POP). 
Wholesalers who offer residential-grade nbn™ services to Downstream Access Seekers using the nbn™ network.
Wholesalers who group together residential-grade nbn™ services with their own value-added services to provide fully managed end-to-end nbn™ products to Downstream Access Seekers. These organisations provide optional integrated modular capabilities that address Billing, Operations, Sales & Marketing as well as Customer Support & Service, ensuring that all aspects of the nbn™ service are managed on behalf of the Downstream Access Seeker. An example of this would be a ‘White Labelled Service Provider’ who provides an end-to-end managed service to the reseller. The reseller is only required to add their own branding, marketing and sell the services and all other aspects are managed by the Managed Service Provider.
The Wholesale Support Program potentially allows Downstream Access Seekers to receive certain nbn related information directly from nbn or via the nbn™ Customer Centre. The Downstream Access Seeker is required to sign an Information Agreement with nbn and be verified as a Downstream Access Seeker by their participating Wholesale Provider.  
The three residential wholesale higher speed tiers include:
Speed tiers AVC TC-4 downstream Mbps (PIR) AVC TC-4 upstream Mbps (PIR) nbn™ network
Home Fast 100 20 Fibre and HFC
Home Fast 25-1001 5-201 FTTB, FTTN and FTTC
Home Superfast 250 25 Fibre and HFC
Home Ultrafast 500 to ~10001,2,3 50 Fibre and HFC

1 Where the bandwidth profile is expressed as a range, the range shows the maximum PIR which may be achieved at the nbn™ network boundary for the relevant bandwidth profile. The PIR can fall anywhere in the range for the relevant bandwidth profile in respect of a particular AVC TC-4 used to serve a Premises (they are not minimum-maximum PIR ranges).

2 Inherent limitations of nbn™ Ethernet in relation to service frame overhead means the effective Layer 2 Peak Information Rate will be limited to, depending on the Frame Size, up to a maximum of 990Mbps (at 2,000 Byte Frame Size). See section 2.2.2.1 of the nbn™ Ethernet Product Technical Specification.

3 For the HFC Home Ultrafast bandwidth profile, the Layer 2 wholesale downstream service will be configured at the Layer 2 network management to a Maximum Sustained Information Rate of 750Mbps with the potential to burst up to a maximum of 990Mbps (depending on but not limited to, the Frame Size and line speed capability - see note 2 above) at potential burst durations between 1 to 50 seconds at least once a day (see section 2.2.2.5 of the nbn™ Ethernet Product Technical Specification).

Disclaimer
*The information contained on this webpage was last updated on 27/10/2020. Some of the information has been provided to nbn by wholesale providers and nbn does not warrant that it is accurate or up to date. All information is indicative only and subject to change. This list of wholesale providers is not exhaustive. It may not list all providers that offer wholesale residential nbn™ products. For example, it does not include providers that have not chosen to be listed. Talk to your preferred wholesale provider(s) about the wholesale residential nbn™ products available in your end customer’s area which are suitable for their needs.