We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.
If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:
However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.
nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.#
Please do not hesitate to contact us should you decide to request an installation in the future.
*Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.
^nbn is developing a list of networks that nbn reasonably understands will continue to operate after the nbn rollout has been completed based on information provided by alternative network owners/operators. For more information, please visit www.nbn.com.au/switchoff or contact us.
Construction of the nbn® network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
More work required
Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.
Looks like you're ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Disconnection information
Premises connected to the nbn® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.
Planned technology
nbn Satellite*
Good news! It looks like your location may be eligible for the business nbn® Satellite Service+. The business nbn Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Disconnection information
Premises connected to the nbn® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.
Activate your nbn connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
We’re planning to change your nbn technology.
This location is connected to the nbn® network
We’re planning to change your nbn technology.
You're ready to change to a new nbn® technology
Looks like you're ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Activate your nbn connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
nbn™ 네크워크는 업그레이드된 호주의 유망한 신규 전화선 및 인터넷 네트워크입니다. 최근에 호주 전역에 설치되고 있으며 모든 지역의 모든 사람들이 고속 인터넷을 사용할 수 있도록 디자인되었습니다. *
nbn co limited (nbn)는 정부의 사업 법인으로서 nbn™ 네트워크 출시를 맡은 팀입니다. 본사는 고객들이 일상적으로 사용하고 있는 전화 및 인터넷 회사들에게 도매 서비스 제공을 책임지고 있습니다. 본사는 도매업체이기 때문에 일반인들에게 직접 판매하지 않습니다. 따라서 고객이 nbn™ 네트워크로 옮기길 원할 경우, 전화 회사 혹은 인터넷 회사에 연락하여 필요에 맞는 플랜을 선택해야 합니다.
번역된 정보를 원하시면, 통번역서비스 (TIS National)에 131 450으로 전화하여 nbn™ 연락 센터 번호 1800 687 626으로 연결하도록 요청하십시오
언제 nbn 네크워크가 가능한지를 알아보시려면 주소를 점검하거나 국립 통번역 서비스를 통해 본사에 연락하시면 됩니다.
거주하는 지역에 사용이 가능하게 되면, nbn™ 네트워크 연결 가능에 대한 정보도 서면으로 받게 될 것입니다.
집이나 근무지에 nbn™네트워크 사용이 가능해지면 선호하는 전화 회사나 인터넷 회사에 연락하면 됩니다. 그 회사는 다음과 같은 서비스를 지원해줄 것 입니다:
만일 전기 공급 단절 상태에서도 작동해야 할 의료 알람이나 화재 경보 알람 혹은 승강기 응급 전화와 같은 안전 필수 기기를 갖고 있다면, 충전된 휴대폰과 같은 대체 의사소통 기구를 비상 수단으로 가지시길 권면합니다. 오늘 해당 기기 공급 회사에 연락하여 해당 기기가 전기 공급 단절 상태에서도 작동할 지를 알아보는 것도 매우 중요합니다. 또한 기기 호환성 가이드에서 알아보실 수도 있습니다.
구급차, 경찰 혹은 소방 서비스가 필요한 응급 시에는 항상 000으로 전화하십시오. 응급 지원 직원이 국립 통번역 서비스 (TIS National)에 연락하여 24시간 우선 순위 전화를 사용하는 통역사에게 연결을 해줄 것입니다.
* nbn™ 네크워크 사용시 실제로 경험하는 속도 등은 서비스를 여러분의 주택에 제공하는 기술에 따라 달라질 수 있으며 또한 (여러분 기기의 품질, 소프트 웨어, 신호 수신, 브로드밴드 플랜 및 서비스 제공업체의 네트워크 디자인 방법과 같은) 본사의 통제범위 밖에 있는 요소들에 의해서도 달라집니다.
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