nbn FTTP made easy
All types of nbn network connections that utilise a physical line running to the premises are considered Fixed Line connections. An nbn Fibre to the Premises (FTTP) connection is used in circumstances where a fibre optic line will be run from the nearest available fibre node, directly to your premises.
FTTP connections require an nbn network device to be installed inside your home. This device requires power to operate and can only be installed by an approved nbn installer or phone and internet provider.
Prepare for your nbn FTTP installation appointment
nbn FTTP Preparing guide
Download (PDF - 2 MB)Supporting information
Battery back-up information
Power outage information
Device compatibility
Have questions?
You will need to schedule your preferred installation appointment with your phone or internet provider, as they will manage this process for you.
Your provider will also confirm if your FTTP installation will require an authorised person over the age of 18 to be present during the installation – to give the installer internal and external access to your premises, to install the nbn connection box and Power Supply unit.
Not yet. The outside equipment (nbn utility box) is just one part of the installation. To connect your premises to the nbn network, you will need to order an nbn powered plan through your preferred phone or internet provider. Your provider will then organise the install of your nbn equipment (nbn connection box and Power Supply unit) that will connect your premises to the nbn utility box outside.
You can find out when services are planned to be connected at your address via the nbn rollout map.
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