business nbn™ solution finder
Use the solution finder to learn more about the needs of each of your business sites and our business nbn™ wholesale products and services.
This question refers to your entire organisation (e.g. multiple business sites)
This question refers to a single business site
This question refers to a single business site
This question refers to a single business site. Note: By selecting 'Critical' you will be recommended our highest performance business nbn™ wholesale solution irrespective of other responses provided.
This question refers to a single business site. Note: These are wholesale response times only. Speak to a service provider to find out whether response times and service options are available to your business.
business nbn™ solution finder
Use the solution finder to learn more about the needs of each of your business sites and our business nbn™ wholesale products and services.
business nbn™ solutions
This table sets out some of the business nbn™ wholesale solutions we make available to service providers, who in turn tailor retail solutions powered by business nbn™ to meet your business needs.
| Residential plan | Basic Bundle | Premium Bundle S | Premium Bundle M | Premium Bundle L | Enterprise Ethernet |
|---|---|---|---|---|---|
| Basic connectivity for small businesses | Basic connectivity and business grade support for even the smallest of businesses | Business grade voice services without sacrificing quality | Business grade voice and data services to support businesses as they move to the cloud | Business grade fibre connectivity to meet complex business requirements | Our enterprise grade fibre product for the highest levels of speed, performance and reliability available on the nbn™ broadband access network |
Committed Bandwidth Supports VoiP calls (audio) |
Committed Bandwidth Supports VoiP calls (audio) |
Symmetrical download/upload speeds help support applications such as: Eftpos, VoIP calls (audio). |
Committed Bandwidth Symmetrical download/upload speeds help support applications such as: VoIP calls (audio and video), video conferencing, office productivity apps, messaging apps, physical/cyber security, file sharing, CRM tools. |
Committed Bandwidth 50/50Mbps1 Symmetrical download/upload speeds help support applications such as: VoIP calls (audio and video), video conferencing, office productivity apps, messaging apps, physical/cyber security, file sharing, CRM tools. |
Committed Bandwidth Other speed tiers are available. Symmetrical download/upload speeds help support applications such as: VoIP calls (audio and video), video conferencing, office productivity apps, messaging apps, physical/cyber security, file sharing, CRM tools. |
| and | and | and | and | and | and |
| Best Efforts Bandwidth 50/20 or 100/40 Mbps1 |
Best Efforts Bandwidth 50/20 or 100/40 Mbps1 |
Best Efforts Bandwidth 50/20 or 100/40Mbps1 |
Best Efforts Bandwidth |
Best Efforts Bandwidth |
Best Efforts Bandwidth (Other speeds tiers available) |
Voice lines |
Voice lines |
Voice lines |
Voice lines |
Voice lines |
Voice lines |
| - | - | Parallel line installation If your premises is connected using nbn™ FTTN, FTTB or FTTC access technologies, we offer your service provider a discount to install a parallel line during the migration of your services to reduce disprution to your business |
Parallel line installation If your premises is connected using nbn™ FTTN, FTTB or FTTC access technologies, we offer your service provider a discount to install a parallel line during the migration of your services to reduce disprution to your business |
- | Custom installation We will install a direct fibre connection from the fibre access node to your business site. Our team will help manage the end-to-end process from order, design and build.
|
Standard service levels We offer service providers a next business day restore target (premises in urban areas and remote fixes only).4 8am-5pm operational period (business days only). |
Enhanced service levels We offer service providers a 12-hour service restoration target (premises in urban areas and remote fixes only) with 24/7 support operational period as standard as part of this bundle discount.4 Talk to your service provider about the service levels available to your business and the faster options that may be available at an additional charge. We also offer service providers end-to-end case management for service incidents with business nbn™ wholesale products and services. |
Enhanced service levels We offer service providers a 12-hour service restoration target (premises in urban areas and remote fixes only) with 24/7 support operational period as standard as part of this bundle discount.4 Talk to your service provider about the service levels available to your business and the faster options that may be available at an additional charge. We also offer service providers end-to-end case management for service incidents with business nbn™ wholesale products and services. |
Enhanced service levels We offer service providers a 12-hour service restoration target (premises in urban areas and remote fixes only) with 24/7 support operational period as standard as part of this bundle discount.4 Talk to your service provider about the service levels available to your business and the faster options that may be available at an additional charge. We also offer service providers end-to-end case management for service incidents with business nbn™ wholesale products and services. |
Enhanced service levels We offer service providers a 12-hour service restoration target (premises in urban areas and remote fixes only) with 24/7 support operational period as standard as part of this bundle discount.4 Talk to your service provider about the service levels available to your business and the faster options that may be available at an additional charge. We also offer service providers end-to-end case management for service incidents with business nbn™ wholesale products and services. |
Premium service levels We offer service providers a 12-hour service restoration target (premises in urban areas and remote fixes only) with 24/7 support operational period as standard as part of this bundle discount.4 Talk to your service provider about the service levels available to your business and the faster options that may be available at an additional charge. We also offer service providers end-to-end case management for service incidents with business nbn™ wholesale products and services. |
| - |
Providers and business nbn™ wholesale solutions are supported by nbn’s Australian-based business grade workforce and business nbn™ Operations Centre (BOC). Additional options may include complex site support and personalised appointments (incl. after hour appointments).5 |
Providers and business nbn™ wholesale solutions are supported by nbn’s Australian-based business grade workforce and business nbn™ Operations Centre (BOC). Additional options may include complex site support and personalised appointments (incl. after hour appointments).5 |
Providers and business nbn™ wholesale solutions are supported by nbn’s Australian-based business grade workforce and business nbn™ Operations Centre (BOC). Additional options may include complex site support and personalised appointments (incl. after hour appointments).5 |
Providers and business nbn™ wholesale solutions are supported by nbn’s Australian-based business grade workforce and business nbn™ Operations Centre (BOC). Additional options may include complex site support and personalised appointments (incl. after hour appointments).5 |
We provide a committed delivery date and work with your service provider to test and activate the service in accordance with your requirements.6 |
|
HFC FTTN FTTB FTTC FTTP |
HFC FTTN FTTB FTTC FTTP |
HFC FTTN FTTB FTTC FTTP |
FTTN7 FTTB7 FTTC7 FTTP |
FTTP |
Request |
| Email PDF | Email PDF | Email PDF | Email PDF | Email PDF | Email PDF |
Next steps Email yourself a copy of your results then contact a provider to discuss the retail solutions they offer based on an nbn™ powered plan Email results |
Next steps Email yourself a copy of your results then contact a provider to discuss the retail solutions they offer based on business nbn™ Basic Bundle Email results |
Next steps Email yourself a copy of your results then contact a provider to discuss the retail solutions they offer based on business nbn™ Premium Bundle S Email results |
Next steps Email yourself a copy of your results then contact a provider to discuss the retail solutions they offer based on business nbn™ Premium Bundle M Email results |
Next steps Email yourself a copy of your results then contact a provider to discuss the retail solutions they offer based on business nbn™ Premium Bundle L Email results |
Next steps Email yourself a copy of your results then contact a provider to discuss the retail solutions they offer based on business nbn™ Enterprise Ethernet Email results |
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Good news! Your recommended business nbn™ wholesale solution is available for this location. Speak to a service provider about the retail solutions they offer based on your personalised solution finder recommendation.
Unfortunately, the recommended business nbn™ wholesale solution is not available for this location. Speak to a provider about the alternative retail solutions that may be available to you.
As this location is within a satellite-only served area, unfortunately the business nbn™ wholesale solutions in the solution finder tool are not available to you. Speak to a provider about the alternative retail solutions that may be available, such as the business nbn™ Satellite Service.
Register for more info
What you need to do next
Save your results
If you haven't already, email yourself a copy of your recommendation via the link in the table above.
Contact a provider
Good news! Your recommended business nbn™ wholesale solution is available for this location. Speak to a service provider about the retail solutions they offer based on your personalised solution finder recommendation.
Unfortunately, the recommended business nbn™ wholesale solution is not available for this location. Speak to a provider about the alternative retail solutions that may be available to you.
As this location is within a satellite-only served area, unfortunately the business nbn™ wholesale solutions in the solution finder tool are not available to you. Speak to a provider about the alternative retail solutions that may be available, such as the business nbn™ Satellite Service.
Register for more info
What you need to do next
Save your results
If you haven't already, email yourself a copy of your recommendation via the link in the table above.
Contact a provider
Good news! Your recommended business nbn™ wholesale solution is available for this location. Speak to a service provider about the retail solutions they offer based on your personalised solution finder recommendation.
Unfortunately, the recommended business nbn™ wholesale solution is not available for this location. Speak to a provider about the alternative retail solutions that may be available to you.
As this location is within a satellite-only served area, unfortunately the business nbn™ wholesale solutions in the solution finder tool are not available to you. Speak to a provider about the alternative retail solutions that may be available, such as the business nbn™ Satellite Service.
Register for more info
What you need to do next
Save your results
If you haven't already, email yourself a copy of your recommendation via the link in the table above.
Contact a provider
Good news! Your recommended business nbn™ wholesale solution is available for this location. Speak to a service provider about the retail solutions they offer based on your personalised solution finder recommendation.
Your recommended business nbn™ wholesale solution may be available for this location. Speak to a service provider about the possible retail solutions available to you.
Good news! nbn has expanded its fibre network further into your area and there’s an opportunity to upgrade your access technology to allow for the recommended business nbn™ wholesale solution. Speak to a provider about the potential fibre upgrade options and retail solutions available to you.
Unfortunately, the recommended business nbn™ wholesale solution is not available for this location. Speak to a provider about the alternative retail solutions that may be available to you.
As this location is within a satellite-only served area, unfortunately the business nbn™ wholesale solutions in the solution finder tool are not available to you. Speak to a provider about the alternative retail solutions that may be available, such as the business nbn™ Satellite Service.
Register for more info
What you need to do next
Save your results
If you haven't already, email yourself a copy of your recommendation via the link in the table above.
Contact a provider
Good news! Your recommended business nbn™ wholesale solution is available for this location. Speak to a service provider about the retail solutions they offer based on your personalised solution finder recommendation.
Unfortunately, the recommended business nbn™ wholesale solution is not available for this location. Speak to a provider about the alternative retail solutions that may be available to you.
Good news! nbn has expanded its fibre network further into your area. To make the recommended business nbn™ wholesale solution available for your location, there is an opportunity to upgrade your access technology. Speak to a provider about the fibre upgrade options or alternative retail solutions available to you.
As this location is within a satellite-only served area, unfortunately the business nbn™ wholesale solutions in the solution finder tool are not available to you. Speak to a provider about the alternative retail solutions that may be available, such as the business nbn™ Satellite Service.
Register for more info
What you need to do next
Save your results
If you haven't already, email yourself a copy of your recommendation via the link in the table above.
Contact a provider
Unfortunately, the recommended business nbn™ wholesale solution is not available for this location. Speak to a provider about the alternative retail solutions that may be available to you.
As this location is within a satellite-only served area, unfortunately the business nbn™ wholesale solutions in the solution finder tool are not available to you. Speak to a provider about the alternative retail solutions that may be available, such as the business nbn™ Satellite Service.
Register for more info
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