Make the most of your online experience
Your setup can affect the speeds you receive, which is why we've put together these simple tips to help you improve the connection in your house, apartment or office.*
Tips based on your nbn™ technology type
Once you know which technology you're connected to, you can use these specific tips to start optimising your experience. To see which technology type is available at your premises, simply check your address.
Find out if Australia's new broadband access network is available at your home or business
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Your experience, including the speeds actually achieved over the nbn™ broadband access network, depends on the nbn™ access network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside our control (like your equipment quality, software, broadband plans, signal reception and how your service provider designs its network). Speeds may be impacted by the number of concurrent users on nbn’s Fixed Wireless network, including during busy periods. Satellite users may experience latency.