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  • Residential
    Connecting your home
    As a wholesaler, NBN Co is responsible for the infrastructure that connects your home. To switch to an nbn™ powered plan, speak to your phone and internet provider.
    • Your home and the nbn™ access network
    • A guide to getting connected
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    Check your address to see if the nbn™ broadband access network is available at your premises.
    Check your address
  • Business
    Connecting your business
    The nbn™ broadband access network is essential for supporting our future economic and social growth.
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  • Developers
    Develop and plan your projects with nbn
    NBN Co enables new developments to connect to the nbn™ broadband access network.
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    Start planning today so you’re ready to submit your new development application form.
    What to consider
  • RSPs
    Sell services to your customers
    We deliver the wholesale products your business needs to sell services on the nbn™ broadband access network to your customers.
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    About NBN Co
    NBN Co was established in 2009 to design, build and operate Australia’s wholesale broadband access network.
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  • Residential
    • Residential
    • Your home and the nbn™ access network
    • A guide to getting connected
      • A guide to getting connected
      • Preparing to connect
    • nbn™ rollout map
    • nbn™ Multi Technology Mix (MTM)
    • List of providers
    • Learn about the nbn™ access network
      • Learn about the nbn™ access network
      • How your broadband gets to you
      • The network explained
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      • The nbn™ Multi Technology Mix (MTM)
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      • Make the most of your experience
      • What happens in a power blackout?
      • Protect yourself from scams
    • How to optimise your experience
    • Regional and remote Australia
    • Technology Choice Program
  • Business
    • Business
    • Your business and the nbn™ access network
    • Small and medium business
      • Small and medium business
      • What does the nbn™ broadband access network mean for your business?
      • nbn™ broadband access network - basics for business
      • What to look for in providers and plans
      • Picking a solution based on your needs
      • nbn™ success stories
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      • Enterprise and government
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      • How nbn is working to support enterprise
      • New possibilities for your industry
      • Case study: Stockland Aura Business Park
      • Fact sheets on the nbn™ access network
    • Product and technical information
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    • How to make the switch
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    • How to optimise your experience in your office
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      • What is the nbn™ ICT Channel Program?
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      • Case study: Northern Beaches IT Services
    • Business FAQs
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  • Developers
    • Developers
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Your address
Change address

Getting connected may take longer than expected

More and more Australians are connecting to a service over the nbn™ broadband access network. Due primarily to a recent increase in the number of orders being received it may take longer than usual to be connected, regardless of the phone or internet provider that you choose.
We have been working closely with your body corporate or building manager, but at this stage we’re not able to connect your building to the nbn™ broadband access network.
You can also contact your body corporate or building manager for further information.
Read more about the process
nbn is committed to completing the rollout in 2020
We expect to have more information about the availability and technology in your area soon.
Please check back periodically for updates on when your premises will be ready to connect.
More info
Next steps

Construction of the nbn™ broadband access network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn™ broadband access network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us at newdevelopments@nbnco.com.au.

Construction stage

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment
Address status
Planned to be available from
Note: Some premises may require more work before they are ready to connect.
Next steps
Register for alerts
We will let you know when your premises is ready to connect to the nbn™ access network.
Register for email alerts
Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™
Construction stage
Next steps

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home.

Tips for your nbn™ HFC connection
Learn more

Phone and internet providers 

Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.

Choose a provider in your area
Choose a provider in your area

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.

Next steps

Activate your connection

The next step is to contact a phone or internet provider and order an nbn™ powered plan.

Choose a provider in your area
Choose a provider in your area
Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home.

Tips for your nbn™ HFC connection

Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.

Next steps

You're ready to connect

The next step is to contact a phone or internet provider and order an nbn™ powered plan.

Choose a provider in your area
Choose a provider in your area
Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.
Tips for your home
Tips for your apartment

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home.
Tips for your nbn™ HFC connection

Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.

Address status
Next steps
Register for alerts
We will let you know when your premises is ready to connect to the nbn™ access network.
Register for email alerts
Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™
Close
nbn observes the caretaker conventions related to the upcoming Federal Election. During the Caretaker Period, nbn will apply these conventions while continuing the business-as-usual operations of the company.

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Skip to the article content
Blog logo, navigate to blog home page
  • The nbn™ project
  • Business
  • Career
  • Connected homes
  • Education
  • Entertainment
  • Features
  • Health
  • Industry
  • Authors
The realities of 5G: there’s more to the story
23 November 2018
The realities of 5G: there’s more to the story
The secret challenges of a telco revolution
19 November 2018
The secret challenges of a telco revolution
Taking the NBN Co success story to the global stage
26 October 2018
Taking the NBN Co success story to the global stage
Broadband of brothers: Insights from global telco experts
14 November 2017
Broadband of brothers: Insights from global telco experts
A mixed technology approach to broadband does not imply a low fibre diet
13 November 2017
A mixed technology approach to broadband does not imply a low fibre diet
10 big reasons why Adelaide outsmarts the rest
28 August 2017
10 big reasons why Adelaide outsmarts the rest
An evolution in fibre: GPON vs NG-PON2
14 June 2017
An evolution in fibre: GPON vs NG-PON2
Sorry, WALL-E: Here are the real connected robots changing industries
12 June 2017
Sorry, WALL-E: Here are the real connected robots changing industries
Inventor of DSL hopes to push 100 metre copper lines to Terabit speeds
1 June 2017
Inventor of DSL hopes to push 100 metre copper lines to Terabit speeds
The equation of value
9 May 2017
The equation of value
Adelaide is the smart city to watch
4 April 2017
Adelaide is the smart city to watch
The female leader vs the female boss
24 March 2017
The female leader vs the female boss
The rise and rise of digital disruption
8 February 2017
The rise and rise of digital disruption
G.fast takes centre stage at Broadband World Forum 2016
8 November 2016
G.fast takes centre stage at Broadband World Forum 2016
New report shows glittering future for G.fast
17 October 2016
New report shows glittering future for G.fast
Disrupting our way to 2050...the next odyssey
19 April 2016
Disrupting our way to 2050...the next odyssey
Top digital tech trends for 2016
13 April 2016
Top digital tech trends for 2016
Towards a connected world
6 April 2016
Towards a connected world
Game changer: New tech to allow 10Gbps symmetrical cable broadband
11 March 2016
Game changer: New tech to allow 10Gbps symmetrical cable broadband
Can digital help close workplace gender gap?
7 March 2016
Can digital help close workplace gender gap?
DOCSIS 3.1 gathering pace…Kiwis jump on board too!
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Connectivity set to hit a tipping point in 2016
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BT, Virgin go head to head at Broadband World Forum
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Over-the-top video giants eyeing live sports rights
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A crucial piece in global broadband jigsaw
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A crucial piece in global broadband jigsaw
On-demand viewing goes over the top
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On-demand viewing goes over the top
Blazing fast cable broadband closer than ever
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America’s broadband speeds struggle to match FCC’s demands
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Korea’s SKT takes mobile video to new horizons
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Ziggy Switkowski: Industry and workforce futures
23 June 2015
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Chunghwa Telecom: Puts faith in G.Fast to deliver super-fast broadband
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KDDI: Japanese master of the Multi Technology Mix
16 June 2015
KDDI: Japanese master of the Multi Technology Mix
Can Australia be the next Silicon Valley?
11 June 2015
Can Australia be the next Silicon Valley?
Fastest broadband operator in the world visits Sydney!
9 June 2015
Fastest broadband operator in the world visits Sydney!
China gears up to create world’s largest broadband operator
2 June 2015
China gears up to create world’s largest broadband operator
Australia: An isolated country achieving global connectivity
5 May 2015
Australia: An isolated country achieving global connectivity
Inspiring Australians to make the most of better broadband
4 May 2015
Inspiring Australians to make the most of better broadband
Cox Communications are looking for the next step in the speed race
29 April 2015
Cox Communications are looking for the next step in the speed race
Super brainstorm about to hit Australia
13 April 2015
Super brainstorm about to hit Australia
ONO: Spain’s cable king holding back the fibre tide
8 April 2015
ONO: Spain’s cable king holding back the fibre tide
ComHem: A cable king in fibre country
7 April 2015
ComHem: A cable king in fibre country
Swisscom: Leading the world on multi-technology broadband
3 March 2015
Swisscom: Leading the world on multi-technology broadband
FTTP or HFC? How about both?
27 February 2015
FTTP or HFC? How about both?
HFC: Tried and trusted for high-speed broadband
24 February 2015
HFC: Tried and trusted for high-speed broadband
Telcos are changing fast – and how!
23 February 2015
Telcos are changing fast – and how!
Google Fiber: Leading from behind?
20 February 2015
Google Fiber: Leading from behind?
Hong Kong Telecom launches Asia’s first 10Gbps service
17 February 2015
Hong Kong Telecom launches Asia’s first 10Gbps service
Net neutrality – What’s the big deal?
11 February 2015
Net neutrality – What’s the big deal?
Singapore’s Gigabit dream arrives – but with a catch
10 February 2015
Singapore’s Gigabit dream arrives – but with a catch
Confusing convergence – why are telcos and broadcasters trading places?
6 February 2015
Confusing convergence – why are telcos and broadcasters trading places?
South Korea: What happened to the broadband wonderland?
5 February 2015
South Korea: What happened to the broadband wonderland?
BT ready to kick off G.Fast broadband revolution
3 February 2015
BT ready to kick off G.Fast broadband revolution
Vectored VDSL – turning copper from laggard to lightning fast
30 January 2015
Vectored VDSL – turning copper from laggard to lightning fast
Will wi-fi calling put mobile operators out of the picture?
28 January 2015
Will wi-fi calling put mobile operators out of the picture?
LTE-Advanced: Why our future isn’t mobile only
27 January 2015
LTE-Advanced: Why our future isn’t mobile only
The Cloud - What will it do for Aussie broadband users?
20 January 2015
The Cloud - What will it do for Aussie broadband users?
How much speed will we need in 2023?
15 January 2015
How much speed will we need in 2023?
Ultra-fast 10Gbps broadband arrives in America – for a lucky few!
7 January 2015
Ultra-fast 10Gbps broadband arrives in America – for a lucky few!
Bandwidth-starved Londoners eye FTTB trials hungrily
6 January 2015
Bandwidth-starved Londoners eye FTTB trials hungrily
KT’s GiGa Wire technology delivers super-fast broadband to Korean MDU’s
23 December 2014
KT’s GiGa Wire technology delivers super-fast broadband to Korean MDU’s
Flagship Hong Kong telco deploys super-fast VDSL to non-urban subs
22 December 2014
Flagship Hong Kong telco deploys super-fast VDSL to non-urban subs
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