We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.
If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:
However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.
nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.#
Please do not hesitate to contact us should you decide to request an installation in the future.
*Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.
^nbn is developing a list of networks that nbn reasonably understands will continue to operate after the nbn rollout has been completed based on information provided by alternative network owners/operators. For more information, please visit www.nbn.com.au/switchoff or contact us.
Construction of the nbn® network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
More work required
Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.
Looks like you're ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Disconnection information
Premises connected to the nbn® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.
Planned technology
nbn Satellite*
Good news! It looks like your location may be eligible for the business nbn® Satellite Service+. The business nbn Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Disconnection information
Premises connected to the nbn® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.
Activate your nbn connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
We’re planning to change your nbn technology.
This location is connected to the nbn® network
We’re planning to change your nbn technology.
You're ready to change to a new nbn® technology
Looks like you're ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Activate your nbn connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
Ang nbn™ network ang kapana-panabik, bago at upgraded na network ng teleponong landline sa Australya. Kasalukuyan itong ipinamamahagi sa buong Australya, at dinisenyo upang magkaroon ang bawat isa ng access sa mabilis na internet, saan ka man nakatira.*
Ang nbn co limited (nbn) ay isang negosyong pampamahalaan na siyang pangkat sa likod ng pamamahagi ng nbn™ network. Kami ang responsable sa pagbibigay ng mga serbisyong wholesale para sa mga service provider ng telepono at internet na kausap mo sa araw-araw. Bilang wholesaler, hindi kami pwedeng magbenta nang direkta sa publiko. Nangangahulugan na kung nais mong ilipat ang iyong mga serbisyo sa nbn™ network, kailangan mong kontakin ang iyong piniling provider ng telepono at internet at pumili ng bagong plan na angkop sa iyong mga pangagailangan.
Kung kailangan mo ng nakasalin na impormasyon, mangyaring tawagan ang pambansang pagsasalin at interpretasyon (TIS National) sa 131 450 at hilingin na mailipat ka sa nbn™ contact centre sa 1800 687 626.
Maaari mong malaman kung kailan magiging available ang nbn sa iyong lugar sa pamamagitang ng
pag-tsek sa iyong tirahan o pag-kontak sa amin sa pamamagitan ng pambansang serbisyo ng mga tagasalin at interpreter.
Tatanggap ka rin ng liham sa mail na ipinapaalam sa iyo na maaari kang kumunekta sa nbn™ network oras na maging available ito sa iyong tirahan.
Kapag ang nbn™ network ay available na sa iyong tirahan o negosyo, kailangan mong kontakin ang iyong piniling provider ng telepono o internet. Ang iyong service provider ay tutulong sa iyo na:
Kung mayroon kang aparatong napakahalaga sa kaligtasan, gaya ng pang-medikal na alarma, alarma sa sunog o teleponong pang-emerhensiya sa elebeytor na kailangang gumana kung walang kuryente, iminumungkahi namin na magkaroon ng alternatibong uri ng komunikasyon gaya ng kargadong mobile na telepono bilang back-up. Napakahalaga rin na kausapin mo ngayon ang iyong provider ng aparato upang malaman kung gagana ang umiiral mong mga aparato sakaling mawalan ng kuryente – maaari mo ring tingnan ang aming gabay sa compatibility ng mga aparato.
Kung sakaling kailangan mo ng serbisyo ng Ambulansya, Pulisya o Bumbero sa isang emerhensiya, laging tawagan ang 000. Tatawagan ng kawani ng suportang pang-emerhensiya ang TIS National at i-uugnay ka sa isang interpreter gamit ang 24 oras na prayoridad na linya.
* Ang iyong karanasan, kabilang ang mga bilis (speeds) na totoong natanggap sa nbn™ network, ay nakasalalay sa teknolohiyang ginamit sa paghahatid ng mga serbisyo sa iyong lugar at ilang mga salik na hindi namin kontrolado (gaya ng kalidad ng iyong kagamitan, software, signal reception, mga broadband plan at kung paano dinisenyo ng iyong service provider ang network nito).
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