We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.
If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:
However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.
nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.#
Please do not hesitate to contact us should you decide to request an installation in the future.
*Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.
^nbn is developing a list of networks that nbn reasonably understands will continue to operate after the nbn rollout has been completed based on information provided by alternative network owners/operators. For more information, please visit www.nbn.com.au/switchoff or contact us.
Construction of the nbn® network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
More work required
Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.
Looks like you're ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Disconnection information
Premises connected to the nbn® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.
Planned technology
nbn Satellite*
Good news! It looks like your location may be eligible for the business nbn® Satellite Service+. The business nbn Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Disconnection information
Premises connected to the nbn® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.
Activate your nbn connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
We’re planning to change your nbn technology.
This location is connected to the nbn® network
We’re planning to change your nbn technology.
You're ready to change to a new nbn® technology
Looks like you're ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Activate your nbn connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
nbn™(全國寬頻網路)是澳洲熱切期待的全新升級固網電話及互聯網網路,現時正在全國各地進行施工作業,網路旨在讓每個人不論住在那裡都能快速上網*。
nbn co limited (nbn) 是一個政府業務實體,負責nbn™網絡的推出,以及向你日常接觸的電話和互聯網供應商提供批發服務。作為批發商,我們不能直接向顧客銷售,意指假如你想要轉用nbn™網路服務,請聯絡你喜歡的電話或互聯網供應商,並選擇適合你需要的新計劃。
如需中文譯本資訊,請致電全國翻譯及傳譯(TIS National) 131 450,要求接駁到nbn™ 聯絡中心1800 687 626
你可以通過我們的網頁checking your address(查找你的地址),找出nbn將會何時在你的所在地提供服務,或致電全國翻譯及傳譯服務聯絡我們。
當你的所在地有了可供的服務,我們會去信通知你可以連接nbn™網絡。
當你住房或事務處有nbn™網絡服務時,請聯絡你喜歡的電話或互聯網供應商。供應商將為你提供以下幫助︰
在停電時,如仍需依賴危急安全裝置如︰醫療警報器、火警警鐘或電梯緊急電話等,我們建議你使用別的替代通訊方式,像一個已充電的手機作為備用。請立即聯絡這些裝置的供應商,查詢這些裝置在停電時是否仍可操作,這點極其重要。你也可以查看我們的網頁︰ device compatibility guide (設備兼容性指南)。
遇有緊急情況,需要救護車、警察或消防服務,務請撥打000。緊急支援人員會使用24小時優先用戶線,致電TIS National(全國翻譯及傳譯服務處)將你與傳譯員連接。
*包括速度在內的實際使用nbn™網路情況,視供應商為你住宅提供服務的技術而定。有些我們無法控制的因素也會影響nbn™網路的使用,如所用設備的品質、軟件、信號接收、寬頻計劃以及供應商的網路設計等。
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