What to look for in providers and plans

Although nbn is a wholesaler and supplies phone and internet providers with wholesale services over the nbn™ broadband access network, it’s worth familiarising yourself with some of the elements that nbn provides to phone and internet providers that go into the data plans that the providers offer you.

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*Your experience, including the speeds actually achieved over the nbn™ network, depends on the nbn™ access network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside our control (like your equipment quality, software, broadband plans, signal reception and how your service provider designs its network). Speeds may be impacted by network congestion on nbn’s Fixed Wireless network, including during busy periods. Satellite users may experience latency.